Parkly is a smart parking platform that connects drivers looking for parking spaces with property owners who have available parking spots (residential, commercial, or private). We collect and process personal data to provide, improve, and secure our services.

By using Parkly, you agree to the collection and use of information in accordance with this policy.

What Location Data We Collect:

• Precise Location (GPS): We collect your exact GPS coordinates when you use the app to search for parking spaces
• Approximate Location: We may use network-based location when GPS is unavailable
• Search History: We store your parking search locations to improve recommendations
• Parking Spot Locations: For parking space owners, we collect the exact address and coordinates of listed parking spots

How We Use Location Data:

• Find Nearby Parking: Display available parking spaces near your current location or destination
• Navigation: Provide directions to your reserved parking spot
• Smart Recommendations: Use AI to suggest the most suitable parking spaces based on your location, preferences, and pricing
• Distance Calculation: Calculate and display the distance between your location and available parking spots
• Service Improvement: Analyze parking demand patterns in different areas to improve our service
• Fraud Prevention: Verify that parking reservations and usage occur at the correct locations

Location Data Sharing:

• Your current location is NOT shared with parking space owners
• Only the parking spot owner's address is visible to you after booking
• Location data may be shared with mapping service providers (e.g., Google Maps) to display maps and provide navigation
• Aggregated, anonymized location data may be used for analytics and service improvement

Location Permissions:

You can control location access through your device settings:

• Allow all the time: Enables background location for notifications about nearby parking
• Allow only while using the app: Location access only when app is open (recommended)
• Deny: You can deny location access, but core features like finding parking will not work

Personal Information:

• Account Information: Name, email address, phone number, profile photo
• Identity Verification: Government-issued ID or documents for account verification
• Vehicle Information: License plate number, vehicle type (for drivers)
• Property Information: Address, photos, parking spot details, availability schedule (for parking owners)

Payment Information:

• Credit/debit card information (securely processed by payment providers)
• Transaction history and receipts
• In-app wallet balance and transaction records

Usage Data:

• Booking history (dates, times, locations, duration)
• Search queries and preferences
• App interactions and feature usage
• Device information (model, OS version, unique device identifiers)
• IP address and network information

Communications:

• Messages between drivers and parking owners
• Customer support inquiries and correspondence
• Ratings and reviews

• Service Delivery: Process bookings, payments, and facilitate parking reservations
• Communication: Send booking confirmations, notifications, and customer support responses
• AI Recommendations: Use artificial intelligence to suggest optimal parking spots based on price, proximity, safety, and your preferences
• Safety & Security: Verify user identities, prevent fraud, and resolve disputes
• Improvement: Analyze usage patterns to enhance app features and user experience
• Legal Compliance: Comply with legal obligations and enforce our terms of service
• Marketing: Send promotional offers and updates (with your consent, you can opt-out anytime)

We share your information only in these circumstances:

We never sell your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Secure payment processing through PCI-DSS compliant providers
• Identity verification before account activation
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Monitoring for suspicious activities and fraud prevention

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Data retained while your account is active
• Transaction Records: Kept for 7 years for accounting and legal purposes
• Location History: Stored for 12 months unless you request deletion
• Deleted Accounts: Most data deleted within 90 days, except records required by law

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a machine-readable format
• Withdraw Consent: Revoke permissions for location access or other optional features

To exercise these rights, contact us at: achraf.lafkiri.2@gmail.com

Parkly is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized recommendations
• Improve security and prevent fraud

You can manage cookie preferences through your device settings, but disabling them may affect app functionality.

Parkly operates primarily in Morocco and the Arab world. Your data may be transferred to and processed in countries where our service providers are located. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or via email. Continued use of Parkly after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: